baji8's Privacy Policy

This Privacy Policy ("Policy") applies to all users ("you" or "user") of the baji8 platform. By visiting or using the baji8.bar website, you agree to the terms of this Policy. Please read it carefully, as it contains important information about your rights and our responsibilities regarding the handling of your personal information.

1 Types of Information Collected

We collect various types of information when you create an account and use services on the baji8 platform. This information falls into two main categories:

1.1 Personal Identification Information

When you register on our platform or manage your account, we may collect the following information:

• Full name and date of birth (for age verification; minimum age is 21)
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Bank account details or mobile banking number (bKash, Nagad, Rocket, Upay)
• Residential address

1.2 Automatically Collected Information

When you visit the baji8 website, our system automatically collects certain technical information:

• IP address and device identifier information
• Browser type, version, and operating system
• Duration of time spent on the site and pages visited
• Login and logout time records
• Information collected through cookies and similar tracking technologies

2 Purpose of Data Collection

baji8 collects and processes user information only for specific, legitimate, and necessary purposes. We do not use your information for any reason other than those described below:

• Account Management: To create accounts, verify identity, and ensure a secure login process.
• Financial Transaction Processing: To successfully complete deposit and withdrawal transactions.
• Customer Support: To properly resolve your complaints, questions, and requests.
• Security and Fraud Prevention: To prevent unauthorized access to accounts and fraudulent activity.
• Legal Compliance: To retain necessary information in accordance with applicable laws and regulations.
• Service Improvement: To make the platform experience richer and more user-friendly.

3 Information Sharing and Disclosure

baji8 may share information with third parties only in very limited circumstances and in the interest of your protection:

3.1 Service Provider Partners

Minimum necessary information may be shared with selected partners for payment processing (such as bKash, Nagad, Rocket, Upay, and approved banking partners), technology infrastructure, and anti-fraud services. These partners operate under strict confidentiality agreements and may use your information only for the purpose of performing specific services.

3.2 Legal Obligations

We may be required to disclose necessary information to comply with orders from a competent court, legal demands from investigating authorities, or applicable legal obligations. In such cases, we provide only the information legally required.

3.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such circumstances, baji8 will notify you in advance and ensure protection equivalent to this Privacy Policy.

4 Data Security Measures

baji8 applies industry-standard technical and administrative measures to ensure the security of your information. Our security framework includes the following elements:

• SSL Encryption: All data transmitted between the website and servers is secured with 256-bit SSL encryption technology.
• Database Encryption: Stored sensitive information (payment details, identity documents) is kept in an encrypted state.
• Access Control: Only authorized personnel may access user information, and only when necessary.
• Regular Security Testing: Regular audits and penetration tests are conducted to identify security vulnerabilities in the platform.
• Firewall Protection: Advanced firewall systems keep servers protected from unauthorized access.

However, it is technically impossible to guarantee complete security when transmitting information over the internet. We make every effort to do so, but cannot guarantee absolute security.

5 Cookie Policy

The baji8 website uses various types of cookies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They maintain login sessions, keep security features active, and ensure the effective operation of the site. These cookies cannot be disabled.

5.2 Performance and Analytics Cookies

These cookies help us understand how users are using the site — which pages are visited most, where users encounter problems, and so on. This information is used to improve the site.

5.3 Preference Cookies

These cookies are used to remember your language preferences, display settings, and other personalization options. You can control these cookies through your browser settings.

6 Data Retention Period

baji8 retains your information only for as long as necessary. As a general rule:

• Information for active accounts is retained for the entire duration that the account remains active.
• Certain information may be retained for a specified period after an account is closed to meet legal obligations.
• Financial transaction records are kept for the period required under applicable law.
• Security logs and access records are generally retained for a limited period.

7 Your Rights

As a baji8 user, you have the following rights, which we respect and are committed to upholding:

7.1 Right to Access Information

You may request at any time to know what information we hold about you. We are obliged to provide you with a copy of that information within a reasonable timeframe.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request a correction. We will make the necessary changes promptly, subject to verification.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your information. However, it may not be possible to delete all information due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You may object to the use of your information for marketing communications or other specific purposes. Upon receiving such a request, we will take action as quickly as possible.

8 Protection of Minors

baji8 strictly does not provide services to anyone under the age of 21 ("minors"). We do not knowingly collect any personal information from minors. Age verification is mandatory during account creation. If we are informed of an account belonging to a minor, we will immediately delete that account and all associated information.

9 Third-Party Links

If the baji8 website contains links to other websites, we are not responsible for the privacy policies of those sites. It is recommended that you read the privacy policy of any third-party website before visiting it.

10 Policy Changes

baji8 reserves the right to update or change this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the revised Policy. We therefore recommend reviewing this page regularly.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any rights regarding your information, please contact us in the following ways:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

Our privacy team will review your request as quickly as possible and with due attention. baji8 is committed to protecting its users' information and takes any concerns you have seriously.